These are some of the most frequently asked questions that we year. If your question is not here, please feel free to contact us.
What is a retainer fee?
The retainer fee is a payment made to secure our services. It is non-refundable and the amount of the fee is discounted for the latest booked event.
Do you also take deposits?
We do also take deposits on some events. The difference between a deposit and a retainer is that while retainers are non-refundable, deposits may be refundable depending on the contract. Often deposits will be refundable until a set amount of days before the event.
Do you travel outside of Winnipeg
Absolutely! Gudlite Entertainment is proud to offer wedding DJ services and event entertainment throughout Manitoba, including towns like Winnipeg, Gimli, Arborg, Hecla, Selkirk, Brandon, Portage La Prairie, Steinbach, Winkler, Killarney, and even as far north as Swan River.
We’ve also traveled outside of Manitoba, bringing our unique DJ services to places like Kenora, Thunder Bay, Dryden, Regina, Moosomin, Moose Jaw, Indian Head, Yorkton, Saskatoon, Calgary, Lethbridge, Medicine Hat, Red Deer, Edmonton, Lloydminster, and beyond.
No matter where your event is, we’re ready to help make it a success!
How early should we book a DJ?
While there's no one-size-fits-all answer, the earlier you book, the better! We’ve taken last-minute bookings—even as late as the night of an event—but there’s no guarantee we or another DJ service will be available.
To reduce stress and ensure you get the DJ you want, it’s a good idea to make the DJ one of the first vendors you book. This will give you peace of mind and allow you to focus on the other details of your event!
When is final payment due?
To ensure there are no interruptions to your event and that you can fully enjoy the evening, we require payment of the full balance no later than seven (7) days prior to the event. We accept Credit Card payments, cheques, cash, or e-transfers.
We do not collect the balance on the day of the event, allowing you to focus on celebrating and enjoying your time without worrying about any financial obligations.
Are you insured?
Yes, Gudlite Entertainment is fully insured. This is crucial for your peace of mind. If any damage occurs at the venue or if someone is injured by the entertainer’s equipment, you could be held liable if the DJ is not insured.
To protect you and ensure everything runs smoothly, we carry both equipment insurance and liability insurance. You can trust that we are fully covered, so you can focus on enjoying your event without any concerns.
When do you arrive to set up?
At Gudlite Entertainment, we strive to arrive as early as possible to ensure everything is set up, programmed, and tested in advance. If possible, we aim to set up the night before your event to ensure everything is ready to go.
The time required for setup depends on the equipment booked. Larger systems will naturally take longer to set up than smaller ones, but we always allocate plenty of time to ensure everything runs smoothly and without a hitch. Our goal is to have everything ready so you can focus on enjoying your event without any delays or technical issues.
Do you use professional grade equipment?
Absolutely! All of our equipment is top-of-the-line, professional-grade gear. We take great pride in the quality of our sound, lighting, and computer systems. While most people aren’t interested in the technical details, rest assured that we use only the best to ensure your event runs smoothly and sounds amazing.
If you're a fellow gear enthusiast and want to dive into the specs, feel free to reach out! We’d love to nerd out and share all the details with you.
Do you work with other vendors?
Absolutely! We believe in teamwork and collaboration to ensure your event goes off without a hitch. It’s surprising that this question even needs to be asked, but we understand if you've heard of DJs not getting along with other vendors. That’s not how we operate.
Our goal is to make sure your night runs smoothly, and for that to happen, we need to be in sync with all the other vendors. We proactively reach out to other vendors prior to the event to make sure everyone knows the plan, the timeline, and their roles. If we're part of the planning process, we make sure all vendors are well-informed so that everything comes together seamlessly. You can count on us to be cooperative and professional every step of the way!
Should we tip the DJ
While tips are always appreciated as a gesture of thanks for exceptional service, they are never required and are completely optional. Our primary focus is to ensure your event is a success, regardless of tipping. If you feel that our service went above and beyond, a tip is certainly a kind way to show your appreciation!
Should we feed the DJ?
For longer events, such as weddings, it’s highly recommended to provide a meal for the DJ and any assistants, as well as other vendors working long hours. While we don’t take breaks in the traditional sense, if we need to step out for food, we may need to place the music on a pre-programmed "playlist" during that time.
If you’re not planning to provide food for the DJ (or other vendors), it’s helpful to inform us ahead of time so we can make alternate arrangements. This ensures that we can stay focused on making your event a success!